Frequently Asked Questions

Drop us a message on WhatsApp with your preferred date and time request and we will get back to you as soon as possible to help book you in.

You can come 15 minutes before your party time to set up. Do note that if there is a party before that. Our team members may still be in the process of turning over the room.

You can come 15 minutes before your party time to set up. Do note that if there is a party before that. Our team members may still be in the process of turning over the room.

Maximum capacity will be for 24 pax for the birthday celebrant and his attendees comfort.

The price for the birthday parties are fixed for a minimum of 10 pax. Thus the price will remain the same if there are less than 10 pax.

The charges for the birthday party package are for participating kids only.

The charges for the birthday party package are for participating kids only.

Yes you are welcome to bring you own Birthday Cake. You may use our fridge to store it and we also provide a cake stand to place your cake on. We have a cake provider that we use where you can get a discount.

Yes. You are welcome to bring your own food or have it delivered to our venue. You can also use our microwave to heat up your food.

Yes. Parents are more than welcome to stay in the party room while their kids are doing the activities. We would encourage parents not to enter the activiy area as it can be quite distracting for the kids.
If you would like to just drop off your kids and come back later, that is another option too.

We appreciate if you can vacate the premises no more than 15 min after the end of your party. We often have back to back parties and we require time to turnover the venue.

The participants should come in comfortable clothing as they will be running around and participating in the activities. We provide non-slip grip socks for thematic parties or you can bring your own too.

Yes. You are welcome to bring additional decorations to add to our party set up.

Yes. You are welcome to bring additional decorations to add to our party set up.

We have hot/cold water dispenser in the Party Room which you’re welcome to use.

Yes. It comes as part of our birthday package.

Yes, you can BYO. We have wine glasses and bottle openers you can use.

Yes. You are welcome to bring along a photographer or take them yourself. Photographers should try their best not to interfere directly in the activities.

We do not offer refunds for cancellations made 1 month before your party date. You can convert the amount into credits that you can use for our sports programs and camps.

Upon receiving the $100 non refundable deposit as a confirmation booking, the E-invite and E-Thank You cards will be sent to you within a week.